Update: DNA (Did Not Attend) Appointment Status

Posted on July 18, 2012 by Martina

Where to update status for appointment no-shows

We’ve updated the event status panel to include the option of flagging an appointment as a DNA (Did Not Attend).  The color that appears in the appointment view for this is black. The DNA will also be recorded in your contact’s history and will provide a way of tracking customers or clients with a large number of DNAs.