Update: DNA (Did Not Attend) Appointment Status

Appointment No Show

Where to update status for appointment no-shows

We’ve updated the event status panel to include the option of flagging an appointment as a DNA (Did Not Attend). ┬áThe color that appears in the appointment view for this is black. The DNA will also be recorded in your contact’s history and will provide a way of tracking customers or clients with a large number of DNAs.

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